HR and Admin Officer


Due to the imminent retirement of the existing post-holder, we are looking for a confident and experienced HR and Admin Officer to join our small but friendly team. Working closely with the senior management team, you will be the first point of contact for all people-related matters, including:

  • producing contracts of employment, job descriptions and person specifications;

  • updating the staff handbook; 

  • recording annual leave and sickness on People HR software; 

  • obtaining references and responding to reference requests; 

  • organising DBS checks; 

  • all aspects of recruitment and selection;

  • induction programmes;

  • volunteer recruitment;

  • sourcing training and development;

  • maintaining the training matrix using Microsoft Excel software;

  • reviewing all HR related policies and procedures and producing a new HR strategy;

  • introducing a new reward and recognition scheme; 

  • liaising with ACAS, DWP and payroll, as required;

  • providing HR advice to the senior management team;

  • conducting disciplinary meetings and exit interviews.

We are looking for someone with exceptional organisational skills, an attention to detail and the ability to work flexibly with minimum supervision. Your role will be to ensure the smooth running of back-office functions and to develop systems to improve workflow and communication. Duties include:

  • copy typing;

  • organising meetings, creating agendas and taking minutes;

  • updating student records;

  • responding to enquiries via letters, emails, phone calls and face-to-face; 

  • assisting with events, e.g. issuing tickets, phone calls, arranging transport, etc.

  • maintaining accurate records;

  • stock control;

  • receiving visitors;

  • liaising with parents, families and professionals.


Essential Criteria

  • Previous experience in a HR role.

  • Experience of dealing with complex employee relations.

  • Proficient in Microsoft Office software.

  • CIPD qualified (Level 5 or above).

  • Knowledge of relevant legislation

  • Approachable, empathic and patient. 

Desirable criteria

  • Experience of working to deliver strategic HR objectives.

  • Experience of managing projects end to end.

  • Knowledge of People HR software.

  • Business and Admin qualification (Level 2 or above). 


  • Flexible working options.

  • Free parking.

  • Personal and professional development opportunities.



  • Negotiable, depending on experience.

Working Hours

  • Normal hours of work are 9am to 4pm, Monday to Friday (excludes lunch hour).

  • Occasional weekend/out-of-hours working may be required. 

Although this is initially a 12-month fixed term contract, there is the possibility that the post may be made permanent after 12 months.


Please submit your CV together with a covering letter explaining why you think you are the ideal candidate for this post. Email to

Closing date: 6 March 2020 (or sooner if enough suitable candidates apply).

It is anticipated that interviews will be held w/c 16 March 2020.



Bank Support Workers

We are looking for people who are outgoing and confident, with experience of supporting people either in their own home or in a health and social care setting. Ideally, you should also have experience of supporting people with complex needs, together with the knowledge and understanding of how a learning disability can affect aspects of a person's life. 


In return, we offer a great place to work, friendly atmosphere, training opportunities and can guarantee that no two days will be the same!

There is no closing date to apply. For further information, contact Emma Wilkinson on 01942 735426.

Download application form


More Than Words Advocacy CIC

Unit 2 The Edge, Pottery Terrace, Wigan, WN3 5DN

Phone: 01942 735426


Company Registration No. 7532612 


Monday - Friday: 9am to 4pm

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